ul. Centralna 41B, Kraków

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Privacy Policy

Tirsana Store Privacy Policy
https://www.thulo-tirsana.pl/
("Store")

Dear User!

We care about your privacy and we want you to feel comfortable while using our services. Therefore, below we present the most important information about the rules for processing your personal data by us and cookies that are used by our Store. This information has been prepared taking into account the GDPR, i.e. the General Data Protection Regulation.

PERSONAL DATA ADMINISTRATOR

Thulo Tirsana an entrepreneur running a business under the name Beata Wiklik-Poudel Tirsana, entered into the Central Register and Information on Economic Activity kept by the minister responsible for economy and keeping the Central Register and Information on Economic Activity, NIP 6792866674, REGON number 122734555, ul. Józefa Piłsudskiego 25, 31-586 Kraków.

If you want to contact us in relation to the processing of your personal data by us, write to us at the following e-mail address: hello@thulo-tirsana.pl.

YOUR RIGHTS

You have the right to request:

  • access to your personal data, including obtaining a copy of your data (Article 15 of the GDPR or - if applicable - Article 13 (1) (f) of the GDPR),
  • rectify them (Article 16 of the GDPR),
  • deletion (Article 17 of the GDPR),
  • processing restrictions (Article 18 of the GDPR),
  • transferring data to another administrator (Article 20 GDPR).

And also the law:

  • to object at any time to the processing of your data:
    • for reasons related to your particular situation - to the processing of your personal data, based on art. 6 sec. 1 lit. f GDPR (i.e. on our legitimate interests), including profiling (Article 21 (1) of the GDPR);
    • if personal data is processed for direct marketing purposes, including profiling, to the extent that the processing is related to such direct marketing (Article 21 (2) of the GDPR).

Contact us if you want to exercise your rights. You can express your objection to our use of cookies (about which you can read below) using the appropriate browser settings.

If you believe that your data is being processed unlawfully, you can submit a complaint to the President of the Personal Data Protection Office.

PERSONAL DATA AND PRIVACY

Below you will find detailed information on the processing of your data depending on your actions.

1. Placing an order in the Store - part 1

What for?
fulfill your order
On what basis?
contract of sale (art. 1 letter b of the GDPR) legal obligation related to accounting, obliging us to process your personal data (Article 6 (1) (c) of the GDPR)
How long?
for the duration of the aforementioned agreement until our obligation expires legal, related to accounting
in addition, your data will be processed until the end of the claim period - by you or by us
(for more information, see the last table of this section)
What will happen if you don't provide data?
you will not be able to place an order

2. Placing an order in the Store - part 2

What for?
adjusting the Store to the needs of Users, as well as improving the quality of our services, thanks to the opinions issued by Buyers via the satisfaction survey website
On what basis?
our legitimate interest in the processing of your data in order to conduct research on your satisfaction with our services (Article 6 (1) (f) of the GDPR)
How long?
if you do not express your opinion - for a period of 7 days from your purchase or until we take into account your objection to processing; if you express your opinion - until it is removed or until we take into account your objection to processing *
in addition, your data will be processed until the end of the claim period - by you or by us
(for more information, see the last table of this section)
What will happen if you don't provide data?
we will not take your opinion on our Store into account in the works on its further development
* whichever is applicable and which is the earliest

3. Creating an account in the Store

What for?
implementation of the contract for the provision of the account management service in the Store
On what basis?
service contract (art. .b GDPR)
How long?
until the account is deleted by you or by us at your request
in addition, your data will be processed until the end of the period in which it is possible to pursue claims - by you or by us
(for more information, see the last table of this section)
What if you don't provide data?
you will not be able to create an account and using its functions, such as viewing order history or checking the order status

4. Contacting us (eg to ask a question)

What for?
handling your inquiries or requests
On what basis?
agreement or actions taken at your request , aimed at its conclusion (Article 6 (1) (b) of the GDPR) - if your inquiry or notification concerns a contract to which we are or may be a party our legitimate interest in processing your data in order to communicate with you (Article 6 (1) (f) of the GDPR) - if your inquiry or notification is not related to the contract
How long?
for the duration of the contract or - if the contract is not concluded - until the end of the claim period - see the last table of this section * until the end of the claim period - see the last table of this section - or until we take into account your objection to processing *
in addition, your data will be processed until the end of the claim period - by you or by us
(for more information, see the last table of this section)
What will happen if you don't provide data?
we will not be able to respond to your inquiry or report
* whichever is applicable and which is the earliest

5. Browser settings or other similar action permitting marketing activities

What for?
direct marketing, consisting in displaying personalized advertisements
(you can read more about it in the "Profiling" and "Cookies" sections of the Privacy Policy).
On what basis?
our legitimate interest in the processing of data in the above-mentioned purpose (Article 6 (1) (f) of the GDPR)
How long?
until you expire or delete the cookies used for marketing purposes *
What if you don't provide data?
you will not receive product or service suggestions that you may be interested in
* whichever is applicable and which is the earliest

6. Browser settings or other similar action to allow analytics

What for?
analysis of the way you use and navigate through the Store's website in order to adapt the website to the needs and behavior of Users
(you can read more about this in the "Analytical activities" and "Cookies" section of the Privacy Policy )
On what basis?
our legitimate interest in the processing of data for the above-mentioned purpose (Article 6 (1) (f) of the GDPR)
How long?
until you expire or delete cookies used for analytical purposes *
What will happen if you don't provide data?
we will not take into account your preferences regarding the use of the Store in works on its development
* whichever is applicable and which is the earliest

7. Your consent to receive marketing content from us (e.g. information about special offers)

What for?
sending marketing information, especially special offers
On what basis?
Your consent to our marketing activities (Art. 1 letter a of the GDPR)
How long?
until you withdraw your consent - remember at any time you can withdraw your consent. The processing of data until you withdraw your consent remains lawful.
in addition, your data will be processed until the end of the period in which it is possible to pursue claims - by you or by us
(for more information, see the last table of this section)
What if you don't provide data?
you will not receive our marketing materials, including information about our special offers

8. Newsletter subscription

What for?
sending the newsletter
On what basis?
contract for the provision of the newsletter shipping service (art.6 par.1 lit.b GDPR)
How long?
until you unsubscribe from our newsletter
in addition, your data will be processed until the end of the claim period - by you or by us
(for more information, see the last table of this section)
What will happen if you don't provide data?
you will not be able to receive information about the Store and our services

9. Taking an action or omission that may result in claims related to the Store or our services

What for?
establishing, investigating or defending any claims related to the concluded contract or services provided
On what basis?
our legitimate interest in the processing of personal data for the above-mentioned purpose (Article 6 (1) (f) of the GDPR)
How long?
until the limitation period for claims expires or until we take into account your objection to processing *
What will happen if you don't provide data?
no possibility to establish, assert or defend claims
* whichever is applicable and which occurs first

PUBLISHING YOUR DATA

If you decide to publish a comment, its content and your signature will be visible to other users of the Store.

We do not reveal your e-mail address to other users - unless you do so yourself.

PROFILING

As part of the Store, we perform profiling - it will take place in relation to you if you allow such activities. This profiling is based on an automatic assessment of what products or services you may be interested in, using information about the content displayed by you. As a result, advertisements for products or services displayed within the online services you use will be more relevant to you and your needs.

The profiling we carry out does not result in making decisions that have legal effects on you or affect you in a similarly significant way.

ANALYTICAL ACTIVITIES

As part of the Store, we conduct analytical activities aimed at increasing its intuitiveness and accessibility - it will happen to you if you allow such activities. As part of the analysis, we will take into account the way you move around the Store - e.g. how much time you spend on a given subpage, or which places in the Store you click. Thanks to this, we can adjust the layout and appearance of the Store and the content posted therein to the needs of Users.

DATA SECURITY

When processing your personal data, we apply organizational and technical measures in accordance with applicable law, including encryption of the connection with an SSL certificate.

COOKIES

Our Store, like most websites, uses the so-called cookies (cookies). These files:

  • are saved in your memory device (computer, telephone, etc.);
  • do not change your device settings.

In this Store, cookies are used for the following purposes:

  • remembering your session
  • statistics
  • marketing
  • sharing Store functions

To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file. You can read the information on this subject by pressing the F1 key in the browser. In addition, relevant tips can be found on the following subpages, depending on the browser you use:

Cookies will not be processed by us for more than 90 days from the last visit to the Store.

Using the appropriate options of your browser, you can at any time:

  • delete cookies,
  • block the use of cookies in the future.

In such cases, we will no longer process them.

For more information on cookies, see Wikipedia .

EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of external entities that support us in running our business. We entrust them with processing your data - these entities process data only on our documented instruction.

Below you will find a list of recipients of your data:

ACTION DATA RECIPIENTS TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION
any activity related to the Store hosting provider none
our technical / IT support provider none
people cooperating with us on the basis of civil law contracts, supporting our current activity none
operator of the online trading platform none
being on the Store's website with the settings allowing for marketing activities marketing services provider none
being on the Store's website with settings allowing analytical activities website analytics provider none
placing an order in the Store payment provider none
entity delivering the goods - unless you have chosen the personal collection option none
provider of business software (e.g. accounting software) none
provider of standard office software (including e-mail box) none
newsletter subscription or marketing consent entity providing the newsletter or marketing messages none
using the messenger available in the Store entity providing the messenger available in the Store none
taking part in a satisfaction survey with our services or products entities that allow you to post opinions about the Store or products and compare them none
contact us (eg ask a question) provider of standard office software (including e-mail) none

And also:

relevant public authorities to the extent that we are required to provide them with data.

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